Help

Got a question? We're happy to help! Here are some of the most common queries we receive.

Where is my order?

Once your order has been dispatched, you'll receive a confirmation email with tracking information. Please allow 2–5 working days for standard UK delivery.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible at sales@mootifultreasures.co.uk. We'll do our best to help, but please note that orders already dispatched cannot be cancelled.

How do I return an item?

Please visit our Return Policy page for full details on how to return an item.

Do you ship internationally?

We currently ship primarily within the UK. Please get in touch if you're based outside the UK and we'll do our best to accommodate you.

Still need help?

Drop us an email at sales@mootifultreasures.co.uk and we'll get back to you as soon as we can.

Thank you for supporting Mootiful Treasures 🐮💕